Eastergard HVAC, Inc.
  • Other
  • Greenville, SC, USA
  • DOE
  • Hourly
  • Full Time

Medical, dental, short & long term disability insurance, paid vacation & holidays


Eastergard HVAC has been providing quality air comfort systems to the communities of Greenville and Spartanburg Counties since 1986. It is our pledge to establish trustworthy lasting relationships with our customers by providing them superior quality services.

We have an immediate opening for an HVAC Service Dispatcher / Technician Scheduler. This position requires someone who is a self-driver, able to spot problems and find solutions, someone who holds themselves accountable for a high quality work product. If this sounds like you then we'd like you to apply!

Primary Job Function: Maintain the service technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees and company customers, including keeping customers appraised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Prepare service invoices and timecards for processing.

Pay Scale: DOE

Work Hours: 7:00am - 5:00pm, Monday to Friday, overtime required as needed

Benefits: Medical, dental, short & long term disability insurance, paid vacation & holidays

Required Qualifications:

  • Proficient in Word, Outlook, and Excel
  • Experienced in answering multiple line phone system
  • Prior dispatching, scheduling, process management or project management experience required
  • Geographical knowledge of service area or map reading skills
  • Experience with mapping is a plus
  • Knowledge of industry is preferred

Competencies:

  • Data management skills
  • Exceptional communication skills, both written and verbal
  • Goal directed
  • Problem solving ability
  • Collaboration and teamwork
Eastergard HVAC, Inc.
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